crusaderbase

Terms of Service

Last updated: 2026-05-01

DRAFT — review with counsel before publishing. This document is provided as a starting point and has not been reviewed by an attorney.

These Terms of Service ("Terms") form a binding agreement between Not Beer Inc. ("CrusaderBase," "we," "us," or "our") and the entity or person agreeing to them ("Customer," "you," or "your") governing access to and use of the CrusaderBaseplatform and the AI agents made available through it (collectively, the "Service"). By creating an account, clicking "I agree," or using the Service, you accept these Terms.

1. Account creation

To use the Service, you must create an account through our identity provider and provide accurate information. You must be at least 18 years old and authorized to bind the organization on whose behalf you are signing up. You are responsible for the security of your credentials and for all activity that occurs under your account. Notify us promptly at dillon@enjoynotbeer.com if you suspect unauthorized access.

Each Customer organization (a "tenant") is the unit of billing, access control, and data isolation. Users invited to a tenant act on behalf of that tenant.

2. The Service

CrusaderBase is a multi-tenant platform of AI agents that automate operational workflows for consumer-packaged-goods brands. Individual agents may be activated for your tenant from time to time. Each agent operates only on the data and integrations you authorize.

3. Acceptable use

You agree not to:

  • Use the Service to violate any law, regulation, or third-party right, including intellectual-property, privacy, anti-spam, and export-control laws.
  • Use the Service to send deceptive, harassing, or unlawful communications, or to violate the terms of any platform you connect (including Meta's Platform Terms, Instagram's Community Guidelines, Google's API terms, or your retailer and 3PL agreements).
  • Reverse-engineer, decompile, scrape, or attempt to circumvent authentication, rate-limiting, or other security controls of the Service.
  • Use the Service to ship products to recipients you do not have a legitimate basis to ship to, or in violation of applicable shipping, age-gating, or controlled-substance regulations.
  • Resell, sublicense, white-label, or expose the Service to third parties without our prior written consent.
  • Submit content or instructions designed to cause an agent to perform an action that would, if performed by a human, breach these Terms.

We may suspend or terminate access to the Service if we reasonably determine that your use violates this section or poses a security, legal, or reputational risk.

4. Customer data and ownership

As between the parties, you retain all right, title, and interest in and to the data, content, files, configurations, and integration credentials you submit to or generate through the Service (collectively, "Customer Data"). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, and display Customer Data solely as necessary to provide, secure, and improve the Service for you, and to comply with law.

We retain all right, title, and interest in and to the Service, including the underlying software, models, prompts, agent designs, documentation, and any improvements or derivatives of the foregoing. No rights are granted to you other than those expressly set forth in these Terms.

We may generate aggregated and de-identified statistics from Service usage (for example, agent throughput, latency, and error rates) and use them to operate, secure, and improve the Service. We do not use Customer Data to train foundation models for any party other than your tenant.

5. Service availability

We will use commercially reasonable efforts to keep the Service available, but we do not currently offer a service-level agreement ("SLA") and do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. A formal SLA is planned as the platform matures and will be made available as a separate document. Until then, the Service is offered on a best-effort basis.

We may schedule maintenance windows, deploy updates, or modify or discontinue features. Where reasonably practical we will provide notice in advance of changes that materially reduce functionality you rely on.

6. Agent behavior; human review required

The Service uses large language models and other AI systems to generate text, take actions, and call third-party APIs on your behalf. The agent is not a person. It can produce inaccurate, incomplete, biased, or otherwise inappropriate output, and it can misinterpret instructions or context. You acknowledge and agree that:

  • Output of the Service is not professional, legal, financial, medical, or regulatory advice.
  • You are solely responsible for reviewing agent output and proposed actions before authorizing them, and for the resulting outcomes.
  • Any irreversible action — including outbound shipments, external messages, payments, contractual commitments, or data deletions — must be reviewed and explicitly approved by an authorized human in your organization before execution. Where the Service offers a human-approval step, you will not disable, bypass, or auto-approve it for irreversible actions.
  • Approving an agent action constitutes your authorization for CrusaderBase to execute the action on your behalf, and you accept responsibility for the resulting transaction.

7. Intellectual property

CrusaderBase, the Service, and all associated trademarks, logos, and trade dress are owned by Not Beer Inc. or its licensors. Except for the limited license to access and use the Service granted in these Terms, no rights are granted to you, expressly or by implication, in or to any of the foregoing.

If you provide feedback, ideas, or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use them without restriction or attribution.

8. Fees and billing

Fees, billing periods, included usage, and overage rates are set forth in the order form, online checkout, or pilot agreement applicable to your tenant. Pricing for the Service is currently in development and may be set at zero during early-access or pilot programs; specific pricing terms will be communicated before any paid period begins. Except where prohibited by law, fees are non-refundable.

You are responsible for all taxes associated with your use of the Service, other than taxes based on our net income. We may suspend access for accounts more than 15 days past due after written notice.

9. Confidentiality

Each party may have access to non-public information of the other ("Confidential Information"). Confidential Information includes Customer Data, the non-public features and performance of the Service, pricing, and roadmap. The receiving party will (i) use Confidential Information only to exercise its rights and perform its obligations under these Terms, (ii) protect it with at least the same degree of care it uses for its own information of like importance (and no less than reasonable care), and (iii) limit access to personnel and contractors who need it and are bound by confidentiality obligations at least as protective as these. The obligations in this section do not apply to information that is or becomes public through no fault of the receiving party, was known before disclosure, is independently developed without reference to the disclosing party's information, or is rightfully received from a third party without restriction.

10. Warranties and disclaimer

Each party represents that it has the authority to enter into these Terms.

Except as expressly stated in these Terms, the Service is provided "as is" and "as available," with all faults and without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or arising from course of dealing or usage of trade. We do not warrant that the Service will meet your requirements, that AI-generated output will be accurate, or that the Service will be uninterrupted, timely, secure, or error-free.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenues, lost business, or loss or corruption of data, even if advised of the possibility of such damages. Each party's aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the fees paid by Customer to CrusaderBase under these Terms in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). The foregoing limitations do not apply to a party's indemnification obligations, breach of confidentiality, or liability that cannot be limited by law.

12. Indemnification

You will defend, indemnify, and hold harmless Not Beer Inc., its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of or related to (i) Customer Data, (ii) your use of the Service in breach of these Terms or applicable law, (iii) your authorization of any agent action, or (iv) any product, message, or shipment sent through the Service on your behalf.

We will defend you against any third-party claim that the Service, when used as authorized, infringes that third party's intellectual property rights, and will pay amounts finally awarded against you (or agreed to in settlement we approve), provided you promptly notify us, give us sole control of the defense, and reasonably cooperate. If the Service becomes, or in our reasonable opinion is likely to become, the subject of an infringement claim, we may at our option (a) modify the Service to be non-infringing, (b) procure rights for your continued use, or (c) terminate the affected portion of the Service and refund any pre-paid, unused fees. This section states our entire liability, and your sole remedy, for third-party infringement claims.

13. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. Subject to the arbitration clause below, the exclusive venue for any dispute that is not subject to arbitration will be the state and federal courts located in Travis County, Texas, and each party submits to the jurisdiction of those courts.

14. Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator, in English, in Travis County, Texas, or by videoconference at the arbitrator's direction. Judgment on the award may be entered in any court of competent jurisdiction.

Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information without first resorting to arbitration. Each party waives any right to participate in a class, collective, or representative action against the other. The Federal Arbitration Act governs the interpretation and enforcement of this clause.

15. Termination

Either party may terminate these Terms for material breach if the breach is not cured within 30 days after written notice. We may suspend the Service immediately if your use poses a security, legal, or reputational risk to us or a third party.

On termination: (i) your right to access the Service ends; (ii) we will, on written request, make Customer Data available to you for export for 30 days; and (iii) we will delete Customer Data in accordance with our Privacy Policy and Data Processing Agreement. Sections that by their nature should survive termination (including ownership, confidentiality, disclaimers, limitation of liability, indemnification, governing law, arbitration, and miscellaneous) survive.

16. Modifications

We may update these Terms from time to time. Material changes will be communicated by email to the address on file or through an in-app notice. Changes are effective upon posting unless otherwise stated. Continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms. If you do not agree to an update, stop using the Service.

17. Miscellaneous

  • Entire agreement. These Terms, together with any order form, pilot agreement, Privacy Policy, and Data Processing Agreement referenced here, constitute the entire agreement between the parties on the subject matter and supersede prior agreements.
  • Assignment.Neither party may assign these Terms without the other's prior written consent, except that either party may assign without consent in connection with a merger, acquisition, or sale of substantially all assets.
  • Notices. Notices to CrusaderBase must be sent to dillon@enjoynotbeer.com. Notices to Customer may be sent to the email address on file.
  • Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
  • No agency. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.
  • Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in effect.
  • Waiver. A waiver of any breach is not a waiver of any subsequent breach.
  • Headings. Section headings are for convenience and do not affect interpretation.

18. Contact

Questions about these Terms can be sent to dillon@enjoynotbeer.com.